Are you passionate about helping people and providing excellent customer service? Capitec Bank Ltd is looking for enthusiastic individuals to join their team as Agents in Client Care in Bellville, Western Cape. This is an exciting opportunity to work in the banking industry and make a positive impact on clients’ experiences.
As a Client Care Agent, you will provide essential administrative support to Capitec Bank’s clients. Your role will involve addressing inquiries and resolving complaints related to account information and card transactions. You will also assist clients using Capitec Bank’s Internet Banking and Mobile Banking services.
Why Work at Capitec Bank?
Capitec Bank is known for its commitment to service excellence and innovation. By joining their team, you will be part of a company that values growth and development. If you have 1-2 years of experience in an inbound contact center or customer service, and you hold a Grade 12 National Certificate, this position could be perfect for you!
Key Responsibilities Include:
- Providing support to clients regarding their banking queries.
- Utilizing your product knowledge to handle customer inquiries.
- Ensuring a high level of customer satisfaction through effective communication.
Skills You Need:
- Strong communication and problem-solving skills.
- Attention to detail and the ability to work well under pressure.
- Familiarity with call center processes and customer care protocols.
How to Apply:
To learn more about the job and complete a short assessment, click here. After completing the assessment, finalize your application by clicking the “Apply” button.
Don’t miss out on the chance to grow your career with Capitec Bank! Apply today and be part of a dynamic team dedicated to providing top-notch service to clients.