Airports Company South Africa (ACSA) is looking for a dedicated Car Attendant to join their team in the Eastern Cape. This opportunity is perfect for individuals with a passion for customer service and experience in car park operations. The closing date for applications is 17 October 2024. Read on to find out more about the job requirements, responsibilities, and how to apply online.
Key Performance Outputs:
The successful candidate will report to the Operations Coordinator and will be responsible for the following tasks:
- Follow up on all reported non-compliance issues to ensure that corrective actions are taken.
- Notify relevant personnel in case of emergencies.
- Participate in ad hoc services when required.
- Ensure a smooth handover to the next shift to minimize disruptions.
- Investigate customer-related queries and escalate them as needed.
- Replenish change at pay stations as required.
- Manage and reconcile the daily float.
- Assist customers with change when needed.
- Adhere to all relevant statutory regulations, standard operating procedures (SOPs), operational standards, and company policies.
- Build and maintain healthy relationships with internal and external stakeholders to achieve organizational goals.
- Implement corrective actions where necessary.
Technical Skills and Experience:
Applicants should have the following qualifications and experience:
- A Grade 12 National Senior Certificate (Matric) is essential.
- At least 1 year of experience in car park operations is required.
- A valid Code B Motor Vehicle License.
- Basic knowledge of Microsoft Office.
Competencies Needed:
- Strong communication skills.
- Effective decision-making abilities.
- Planning and organizing skills.
- Problem-solving capabilities.
- Conflict management.
- Strong interpersonal skills.
- High attention to detail.
How to Apply:
To apply for this position, visit the official ACSA recruitment portal here. Make sure to complete your application before the closing date, 17 October 2024, to be considered for this role.
This is a great opportunity for those looking to build a career with ACSA and be a part of a dynamic team. Apply today to take the next step in your professional journey!